Beaudesert and Henley-in-Arden Joint Parish Council
Jenny Walsh 150 High Street Clerk of the Council Henley-in-Arden Tel (01564) 795499 West Midlands B95 5BS e-mail: bhjpc@btconnect.com www.henley-in-arden.co.uk
GRANT APPLICATIONS
The next round of consideration of applications for community grants will be in Autumn 2010. Full details together with downloadable application forms will be on this website in October 2010. If you require any information in the meantime, please contact the clerk at the Parish Office.
BEAUDESERT AND HENLEY IN ARDEN JOINT PARISH COUNCIL
POLICY STATEMENT
CODE OF PRACTICE IN HANDLING COMPLAINTS
Before the meeting
1. The complainant should be asked to put the complaint about the Council's procedures or administration in writing to the Clerk. 2. If the complainant does not wish to put the complaint to the Clerk, they may be advised to direct it to the Chairman of the Council. 3. The Clerk shall acknowledge the receipt of the complaint and advise the complainant when the matter will be considered by the Council or by the Committee established for the purposes of hearing complaints. 4. The complainant shall be invited to attend the relevant meeting and bring with them such representative as they wish. 5. Seven clear working days prior to the meetings, the complainant shall provide the council with copies of any documentation or other evidence which they wish to refer to at the meeting. The Council shall similarly, provide the complainant with copies of any documentation it wishes to bring to the meeting.
At the meeting
1. The Council shall consider whether the circumstances of the meeting warrant the exclusion of the public and the press. Any decision on a complaint shall be announced at the council meeting in public. 2. The Chairman to introduce everyone. 3. The Chairman to explain procedure. 4. Complainant (or representative) to outline the complaint. 5. Members to ask any question of the complainant. 6. If relevant, the Clerk to explain the Council's position. 7. Members to ask any questions of the Clerk. 8. Clerk and Complainant asked to leave room while Members decide whether or not the grounds for the complaint have been made clear. Both parties may be invited back to seek clarification if necessary. 9. Clerk and complainant return to receive decision, or to be advised when a decision will be made,
After the meeting 1. Decision must be confirmed in writing within seven working days together with details of any action to be taken.
Or from Parish Office, 150 High Street, Henley in Arden B95 5BS
01564 795499
Email bhjpc@tiscali.co.uk
Who's who on the Council and its Committees
Website
Free
Contact details for Parish Clerk and Council members (named contacts where possible with telephone number and email address (if used))
Website
Free
Location of main Council office and accessibility details
Website
Free
Class 2 - What we spend and how we spend it
(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)
Current and previous financial year as a minimum
(hard copy and/or website)
Annual return form and report by auditor
Hard copy - contact Clerk
15p plus VAT* per A4 page
Finalised budget
Hard copy - contact Clerk
15p plus VAT* per A4 page
Precept
Hard copy - contact Clerk
15p plus VAT* per A4 page
Financial Standing Orders and Regulations
Hard copy - contact Clerk
15p plus VAT* per A4 page
Grants given and received
Hard copy - contact Clerk
15p plus VAT* per A4 page
List of current contracts awarded and value of contract
Hard copy - contact Clerk
15p plus VAT* per A4 page
Class 3 - What our priorities are and how we are doing
(Strategies and plans, performance indicators, audits, inspections and reviews)
(hard copy or website)
Annual Report to Parish or Community Meeting
Hard copy - contact Clerk
15p plus VAT* per A4 page
Local charters drawn up in accordance with DCLG guidelines
Hard copy - contact Clerk
15p plus VAT* per A4 page
Class 4 - How we make decisions
(Decision making processes and records of decisions)
Current and previous council year as a minimum
(hard copy or website)
Timetable of meetings (Council, any committee/sub-committee meetings and parish meetings)
Website
Free
Agendas of meetings (as above)
Website / Hard copy - contact Clerk
Free / 15p plus VAT* per A4 page
Minutes of meetings (as above) - nb this will exclude information that is properly regarded as private to the meeting.
Website / Hard copy - contact Clerk
Free / 15p plus VAT* per A4 page
Reports presented to council meetings - nb this will exclude information that is properly regarded as private to the meeting.
Hard copy - contact Clerk
15p plus VAT* per A4 page
Responses to consultation papers
Hard copy - contact Clerk
15p plus VAT* per A4 page
Responses to planning applications
Hard copy - contact Clerk
15p plus VAT* per A4 page
Class 5 - Our policies and procedures
(Current written protocols, policies and procedures for delivering our services and responsibilities)
Current information only
(hard copy or website)
Policies and procedures for the conduct of council business:
Procedural standing orders
Committee and sub-committee terms of reference
Code of Conduct
Policy statements
} Hard copy- contact Clerk
15p plus VAT* per A4 page
Class 6 - Lists and Registers
Currently maintained lists and registers only
(hard copy or website; some information may only be available by inspection)
Any publicly available register or list (if any are held this should be publicised; in most circumstances existing access provisions will suffice)
Hard copy - contact Clerk
15p plus VAT* per A4 page
Assets Register
Hard copy - contact Clerk
15p plus VAT* per A4 page
Register of members' interests
Hard copy - contact Clerk
15p plus VAT* per A4 page
Class 7 - The services we offer
(Information about the services we offer, including leaflets, guidance and newsletters produced for the public and businesses)
Current information only
(hard copy or website; some information may only be available by inspection)
Allotments
Hard copy - contact Clerk
15p plus VAT* per A4 page
Parks, playing fields and recreational facilities
Website
Free
Seating, litter bins, clocks, memorials and lighting
Hard copy - contact Clerk
15p plus VAT* per A4 page
Bus shelters
Hard copy - contact Clerk
15p plus VAT* per A4 page
A summary of services for which the council is entitled to recover a fee, together with those fees (e.g. burial fees)
Hard copy - contact Clerk
15p plus VAT* per A4 page
Additional Information
This will provide Councils with the opportunity to publish information that is not itemised in the lists above*
*Existing electronic copies of information will be provided free of charge on request to the clerk if they are not readily available on the Parish Council's website.
